- No goods will be accepted for return after 30 days from date of purchase, with the exception of Holiday Purchases; unworn, regular-priced merchandise purchased from this site between Nov 1 and Dec. 31 are eligible for returns up to Jan. 31 of the calendar year following the purchase.
- No embellished items will be accepted back for credit.
- All returns must be in original packaging and original hangtags must be included when products are returned.
- If you require an exchange, please complete the Return Authorization Form and submit a new order.
- For warranty claims, proof of purchase and defect are required.
- Complete and submit this Return Authorization form.
- Customer Service will provide Electronic Call Tag for approved returns.
- Print the Electronic Call Tag and attach to the return package.
- Refund will be processed when the product is received by Sombrio, less a return shipping charge of $6.95. Please allow at least 5-7 business days for returns to complete.