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Sombrio Returns Authorization Form

Note
  • No goods will be accepted for return after 30 days from date of purchase, with the exception of Holiday Purchases; unworn, regular-priced merchandise purchased from this site and shipping to the US or Canada between Nov 1 and Dec. 31 are eligible for returns up to Jan. 31 of the calendar year following the purchase.
  • No embellished items will be accepted back for credit.
  • Returns are not accepted from countries outside of the US and Canada.
  • All returns must be in original packaging and original hangtags must be included when products are returned.
  • If you require an exchange, please complete the Return Authorization Form and submit a new order.
  • For warranty claims, proof of purchase and defect are required.
Instructions:
  1. Complete and submit this Return Authorization form.
  2. Customer Service will provide Electronic Call Tag for approved returns.
  3. Print the Electronic Call Tag and attach to the return package.
  4. Refund will be processed when the product is received by Sombrio, less a return shipping charge of $6.95. Please allow at least 5-7 business days for returns to complete.
Your Contact Info
Located in your email receipt and on your packing list (look for the Sales Order Number in the upper right corner)
Need Customer Service?
To speak with a customer service representative, please call the number below Monday through Friday between the hours of 9AM and 5PM (PT). Our toll free phone number is 1.800.432.1335.
What You Are Returning
Returning More Than One Item?

Select Your Region

Choose a region below for accurate pricing & regional-specific contents.