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Sombrio Returns Authorization Form

  • No goods will be accepted for return after 30 days from date of purchase. For every purchase made on our website from October 28, 2021 until December 24, 2021, we will accept return until January 24, 2022. All returns must be unwashed and unworn and in original packaging or with original tags.
  • No embellished items will be accepted back for credit.
  • All returns must be in original packaging and original hangtags must be included when products are returned.
  • If you require an exchange, please complete the Return Authorization Form and submit a new order.
  • For warranty claims, proof of purchase and defect are required.
  1. Complete and submit this Return Authorization form.
  2. A return shipping label was included with your shipment. If you require a replacement, please let your Customer Service representative know. Customer Service will provide Electronic Call Tag once the return has been approved. Print the Electronic Call Tag and attach to the return package.
  3. Refund will be processed when the product is received by Sombrio, less a return shipping charge of $6.95 for orders of less than $100. Please allow at least 5-10 business days for returns to complete.
Your Contact Info
Located in your email receipt and on your packing list (look for the Sales Order Number in the upper right corner)
Need Customer Service?
To speak with a customer service representative, please call the number below Monday through Friday between the hours of 7AM and 5PM (PT). Our toll free phone number is 1.800.432.1335.
What You Are Returning
Returning More Than One Item?

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