- No goods will be accepted for return after 30 days from date of purchase. All returns must be unwashed and unworn and in original packaging or with original tags.
- No embellished items will be accepted back for credit.
- Returns are not accepted from countries outside of the US and Canada.
- All returns must be in original packaging and original hangtags must be included when products are returned.
- If you require an exchange, please complete the Return Authorization Form and submit a new order.
- For warranty claims, proof of purchase and defect are required.
Orders for regular-priced items placed trough Sombriocartel.com are eligible for return through Sombrio. If you purchased a Sombrio product through one of our retail partners, please return or exchange that item directly through that store.
To create a return, follow this link :
Submit a Return Request
You will be asked to input the order# and you zip code, and select the item to be returned.
For any other questions please contact us through Chat or send an email to firstname.lastname@example.org